heybajivip Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: 2026

This Privacy Policy ("Policy") governs the information relationship between the heybajivip platform ("we", "our") and its users ("you", "your"). By using the heybajivip website, mobile platform, or any other service, you agree to the terms of this Policy. Please read this document carefully.

We collect the following types of information for the purpose of registration and service delivery on heybajivip. We only collect information that is necessary to provide our services.

1.1 Information You Provide Directly

• Name, date of birth, and current address
• Email address and mobile number
• National ID or passport details (for identity verification)
• Payment method details — such as bKash, Nagad, Rocket, or Upay account information
• Bank account details (applicable for withdrawals)
• Records of conversations with our support team

1.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and device model
• Activity logs on the platform — which pages were visited, which games were played
• Session duration and login times
• Referral source (where you came from before reaching our site)

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies. Cookies help us remember your preferences, maintain your login state, and improve service quality. You can disable cookies through your browser settings, but doing so may affect the functionality of some services.

heybajivip uses the information collected from you for the following legitimate purposes:

• Completing account registration and identity verification processes
• Processing deposit and withdrawal transactions
• Providing gaming services, bonuses, and promotional offers
• Delivering customer service through our support team
• Implementing anti-money laundering (AML) and fraud prevention measures
• Monitoring and ensuring responsible gaming and user protection
• Analyzing and improving platform performance
• Notifying you of important system updates or policy changes
• Meeting applicable legal obligations

Protecting your privacy is one of heybajivip's top priorities. We take the following measures to keep your information secure:

3.1 Technical Security

• SSL (Secure Sockets Layer) encryption — all data transmissions are encrypted
• Information stored in the database is kept in encrypted form
• Use of firewalls and intrusion detection systems
• Two-Factor Authentication support
• Regular security audits and vulnerability assessments

3.2 Administrative Security

• Only authorized personnel can access your information
• All staff receive training on data protection
• Strict confidentiality agreements with third-party service providers

3.3 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations. Once that period has passed, the information is securely deleted.

heybajivip never sells your personal information or transfers it to third parties for advertising purposes. However, limited information may be shared in the following circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer services to complete transactions.
• Identity verification services: Information may be shared with accredited verification agencies to complete the KYC process.
• Game software providers: Information necessary for gameplay may be shared with providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe.
• Legal authorities: Relevant information may be provided based on a court order or government directive.
• Fraud prevention: Relevant authorities may be assisted in cases involving money laundering or fraud investigations.

heybajivip respects and supports the exercise of the following rights regarding your information:

5.1 Right to Access Your Information

You may request at any time to find out what information we hold about you. We will respond to this request within a reasonable time.

5.2 Right to Correct Your Information

If any information stored in your account is incorrect or outdated, you may contact us to have it corrected. We will update the information after appropriate verification.

5.3 Right to Delete Your Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate business reasons.

5.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. The option to unsubscribe from marketing emails is always available.

5.5 Right to Data Portability

You may request to receive the information you have provided in a standard, machine-readable format.

heybajivip is an adult entertainment platform. This service is available only to those aged 21 or older. We do not intentionally collect any information from minors. If a person registers as a minor by providing false information, their account will be closed immediately and the collected information will be deleted.

If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.

Our platform integrates third-party game software and payment gateways. These third-party services have their own privacy policies, which can be found on their respective websites. heybajivip is not responsible for the privacy practices of these third-party services. However, we ensure that all services integrated into our platform comply with internationally recognized security standards.

In the course of providing our services, your information may be stored on servers located outside Bangladesh. In such cases, we ensure that:

• Transferred data receives an equal or higher level of protection
• Data hosting organizations comply with international security standards
• All data transfers are completed through SSL encryption
• Formal data processing agreements are in place with third-party providers

heybajivip may update this Privacy Policy from time to time. If there are any significant changes to the Policy, we will:

• Update the date on this page
• Registered users may be notified by email
• A notice about changes deemed significant may be shown when logging in to the platform

Continued use of heybajivip after any changes will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

We use information related to your gaming activity to implement responsible gaming measures. This includes:

• Identifying unusual gaming behavior and providing alerts when necessary
• Ensuring the effectiveness of protection tools such as deposit limits, time limits, or self-exclusion
• Providing support information if signs of addiction appear

To learn more about responsible gaming, visit our Responsible Gaming page.

This Privacy Policy is governed by the applicable laws of heybajivip's regulatory authority. Any disputes related to data protection will first be addressed through negotiation. If any provision of this Policy is declared invalid by a court or authority, the remaining provisions will remain in full effect.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our privacy team is ready to address any of your inquiries.