For Ages 21+

Our Commitment to
Safe and Responsible Gaming

heybajivip believes gaming should be a source of enjoyment — not stress or problems. We place the highest priority on the wellbeing and safety of every player.

Our Commitment

What Is Responsible Gaming and Why Does It Matter?

Online gaming is a popular form of entertainment for millions of people. From cricket betting to slots and live casino — when enjoyed properly, it is safe and fun. But like any form of entertainment, it can become a problem if certain limits are not respected.

heybajivip takes responsible gaming seriously. On our platform you will find tools and support to help you keep gaming under control. We want every one of our players to play with enjoyment and stay mindful of their own wellbeing.

Remember: Gaming is entertainment — not a source of income. Never game to solve financial problems or pay off debts.

heybajivip is for ages 21 and above only. Registration or account use by minors is strictly prohibited.

Safety Tools

Stay In Control

heybajivip gives you full control over your gaming experience. Use the tools below to set your own limits at any time.

Set Deposit Limits

Set in advance the maximum amount you can deposit daily, weekly, or monthly. If this limit is reached, the system will automatically stop further deposits.

Time-Out Feature

Need a short break? Take a time-out from 24 hours up to 6 weeks. During this time, logging in or making any transactions on your account will be temporarily suspended.

Self-Exclusion

If you need a complete break from gaming for an extended period, choose self-exclusion. Once this option is active, your account cannot be reactivated before the set period ends.

Bet Limit Setting

Set a limit on how much you wager per session. This keeps you from placing excessive bets on impulse and ensures you stay within budget while playing.

Time Awareness

Time can pass quickly while playing. Take regular breaks and spend time with family and friends. Stay mindful that gaming does not disrupt the balance of your daily life.

24/7 Support Team

If you have any concerns or problems with gaming, our Bengali-speaking support team is always ready. Reach out any time via live chat — we are always on hand to help.

Age Verification

For Ages 21+ Only

To open an account and play on heybajivip, you must be 21 years of age or older. We verify age at account registration and may request identity documents if needed.

If someone you know is trying to use the platform while underage, please notify our support team immediately. Parents can use parental control software on their devices to prevent children from accessing sites of this nature.

For Ages 21 and Above Only

Warning Signs of Problematic Gaming

  • Feeling the urge to play again to recover money you have lost
  • Spending money set aside for essential expenses on gaming
  • Hiding your gaming habits from family and friends
  • Feeling restless or irritable when you are unable to play
  • Neglecting work, studies, or family responsibilities
  • Disrupted sleep or eating patterns due to gaming
  • Deciding to stop gaming but repeatedly returning
Steps

How to Use the Safety Tools

Using the responsible gaming tools on heybajivip is very straightforward. Follow the steps below.

1

Log In to Your Account

Log in to your heybajivip account and go to your profile settings. Look for the "Responsible Gaming" section there.

2

Choose Your Limits

Select whichever you need — deposit limit, bet limit, or time-out — and set the amount and duration.

3

Confirm

After setting your limit, agree to the confirmation message. Reducing a limit takes effect immediately; increasing a limit involves a set waiting period.

4

Get Support If Needed

If you have difficulty setting limits on your own or need self-exclusion, contact our 24/7 live chat support directly — we will help you right away.

5

Review Regularly

Review your gaming activity every month. Check how much time and money is being spent and tighten your limits further if needed.

Help and Support

The Path to Recovery from Gaming Addiction

Gaming addiction is a real mental health issue and recognising it takes courage. If you feel that gaming is having a negative impact on your life, take action now.

heybajivip's support team speaks Bengali and is able to guide you on the right path with complete confidentiality. Our goal is not just to run games — we want every one of our players to be healthy and happy.

If you feel that a family member or friend is struggling with a gaming problem, you can contact us on their behalf as well. We are always ready to offer advice and support.

Contact: [email protected]

Tips for Healthy Gaming

  • Set a time and budget limit before you start gaming
  • Never play with borrowed money or money meant for bills
  • Avoid gaming while under the influence of alcohol or any other substance
  • Make sure gaming does not interfere with family time or work
  • Take at least a 10–15 minute break every hour
  • Enjoy winning, but do not play out of fear of losing
  • Do not think of gaming as a way to earn money — it is entertainment
FAQ

Questions and Answers About Responsible Gaming

Yes, you can temporarily suspend your account yourself using the time-out or self-exclusion feature. You can do this easily from your profile settings. If you have any trouble, contact our 24/7 live chat and we will take care of it for you right away.

Decreasing your deposit limit takes effect immediately. However, a waiting period applies after you request an increase — this is intentional so you have the opportunity to reconsider the decision. This process is in your own interest.

No. While self-exclusion is active, you will not receive any marketing communications or bonus offers. Your account will remain inactive and no financial transactions will be possible during that period.

You can contact our support team on their behalf. We will understand the situation and help with the right steps. Such communications are completely confidential and our team handles the situation with empathy. Email us at: [email protected]

No, not in any way. heybajivip is strictly for those aged 21 and above. Age is verified at registration and identity documents may be requested if there is any doubt. Any account found to belong to a minor will be closed immediately.

heybajivip uses SSL encryption and fair play technology. Our games come from the world's leading providers (Pragmatic Play, JILI, PG Soft, Spribe), who are independently tested and known for fair outcomes. There is no manipulation on our platform.

Enjoy Safely at heybajivip

Play responsibly and enjoy yourself. See the links below to learn more about our games and support.